Terms of service
OVERVIEW Welcome to Tux N Twirls Closet Ltd. The terms “we”, “us” and “our” refer to Tux N Twirls Closet Ltd. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”).
By visiting our site or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you should not access the website or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are responsible for maintaining the security of your account and all activity that occurs under it.
SECTION 2 - OUR PRODUCTS & SAFETY
We have made every effort to provide an accurate representation of our products in our online stores.
Handmade Variance: Our garments feature artisanal, hand-finished details. By purchasing, you acknowledge that slight variations in the fabric, tailoring, or the placement of hand-sewn embellishments (such as pearls, crystals, or buttons) are a hallmark of handcrafted boutique wear and are not considered defects.
Product Representation
Please note that actual product colors may vary slightly based on your device settings. Additionally, some of our imagery is AI-generated or enhanced to showcase styling. While these visuals provide a high-quality representation of our designs, slight variations in texture or detail may occur in the physical product.
Child Safety Disclaimer: Our products may contain small components (such as pearls, crystals, and buttons) that could pose a choking hazard. Adult supervision is required at all times while a child is wearing our garments. Tux N Twirls Closet Ltd. disclaims all liability for accidents or injuries resulting from the use of our products.
Garment Care: Due to the delicate nature of our specialty fabrics and embellishments, we are not liable for damage caused by improper laundering, including machine washing, tumble drying, or high-heat ironing. Please follow the provided care instructions carefully.
SECTION 3 - ORDERS & SIZING
When you place an order, you are making an offer to purchase. Tux N Twirls Closet Ltd. reserves the right to accept or decline your order for any reason, including our Right to Refuse Service to any customer at any time.
Sizing: Please refer to our Size Chart before ordering. As measurements refer to child body dimensions and not garment dimensions, we recommend sizing up if between sizes to ensure a comfortable fit.
Cancellations: Please review your order carefully. We may be unable to accommodate cancellation requests once an order is accepted and enters our processing window.
Returns: Your purchases are subject to return or exchange solely in accordance with our Refund Policy. All clearance and sale items are Final Sale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Posted prices do not include taxes, shipping, handling, or customs charges. You agree to provide current, complete, and accurate purchase and account information for all transactions.
SECTION 5 - SHIPPING, DELIVERY & CUSTOMS
Processing Time: Please allow 2–5 business days for your order to be packaged before it is shipped.
Delays: We are not liable for shipping and delivery delays caused by carriers, customs processing, or events outside our control.
International Orders: We ship worldwide. The customer is the importer of record and is solely responsible for all customs duties, import taxes, and brokerage fees incurred. These fees are not included in our shipping rates.
Risk of Loss: Once we transfer products to the carrier, title and risk of loss passes to you. We are not responsible for items marked as "Delivered" by the carrier that are subsequently lost or stolen.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, text, images, and the design and arrangement thereof, are owned by Tux N Twirls Closet Ltd. and are protected by Canadian and international copyright laws. You must not reproduce, modify, or distribute any material from this site without our prior written consent.
SECTION 7 - ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and change or update information at any time without prior notice.
SECTION 8 - PROHIBITED USES
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. Harassment, the transmission of viruses, or scraping our data is strictly prohibited and will result in immediate termination of your Services.
SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Services and all products are provided 'as is' and 'as available' for your use, without any warranties of any kind. In no case shall Tux N Twirls Closet Ltd., our directors, or employees be liable for any injury, loss, or consequential damages of any kind arising from your use of the Services or any products procured.
SECTION 10 - INDEMNIFICATION
You agree to indemnify and hold Tux N Twirls Closet Ltd. harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.
SECTION 11 - SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful or void, such provision shall be severed, and the remaining provisions shall continue to be valid and enforceable.
SECTION 12 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. You and Tux N Twirls Closet Ltd. consent to the exclusive jurisdiction of the courts located in British Columbia, Canada.
SECTION 13 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@tuxntwirlscloset.com
Tux N Twirls Closet Ltd. British Columbia, Canada